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Why does the head panel for my 700 lb Hill-Rom® Stretcher keep drifting back down?

It may be that the gas cylinder is worn out and needs to be replaced. Refer to service manual 144386.

What are some troubleshooting options if the head section of my Hill-Rom® 70 Bed is not operating properly?

The control box or the actuator may be faulty. You can swap the foot and head connections on the control box to indicate which part needs to be replaced. Refer to service manual 151184.

How can I obtain a service manual for my Hill-Rom® product?

All Hill-Rom® products come with a Service/User Manual at time of purchase. New Service/User Manuals can be ordered by contacting Tech Support at (800) 445-3720.

Why will my Affinity® Bed not come out of the Trendelenburg position?

It may be that you Trendelenburg gas springs are worn out and need to be replaced. Refer to service manual MAN272.

What are some troubleshooting options if my TotalCare® Bed has no power on the upper frame?

Verify the power cord is not damaged and is plugged in. Also check the fuses on your pcm as one of them may be blown. Refer to the service manual. (MAN112 for A-L models and 147605 for M and newer)