SmartCare™ Service


The Smart Choice for Equipment Care

SmartCare™ Service gives you the confidence that your equipment is properly maintained.

  • 1,000+ certified technicians
  • Maximized product uptime
  • Documentation for all regulatory agencies
  • Enhanced product performance
  • Extended product life
  • Increased patient and caregiver satisfaction

Service Offerings 

Choose the best solution to protect your capital investments.

  • SmartCare™ Prevention Service: 
    Preventive maintenance program providing compliance documentation for all regulatory agencies.

  • SmartCare™ Response Service:
    Repair-only program, inclusive of parts and labor.

  • SmartCare™ Complete and Complete+ Service:
    Full service programs, inclusive of preventive maintenance, repairs, parts and labor. With Complete+, the offering is enhanced to include 24/7 service and on-site arrival within 4 hours.


 Contact your Hill‑Rom representative today or call (800) 445-3720.

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