Hill-Rom Essential Service Program

With the Essential Service program you can maintain equipment performance, extend product lifecycle and help make your in-house maintenance program a success.

At a glance:

Certified technical training including*

• Equipment usage
• Preventive maintenance
• Disinfection & cleaning
• Troubleshooting
• Annual re-certification

Easy-to-use annual preventive maintenance kits

• Step-by-step preventive maintenance procedures
• Process for regulatory documentation
• Color-coded labels for easy visual management of program compliance

Hill-Rom replacement parts**

• Most parts shipped within 24 hours
• 24 / 7 parts ordering online

JCAHO Compliance documentation

• Equipment maintenance history file

Preferred techinical support

• Preferred routing for phone support
• Product specialists
• On-site service available at a reduced fee-for-service rate

Flexible invoicing options

• Monthly, quarterly or annually

Literature
	BROCHURES	TYPE	SIZE
	Essentialsm Service Program (CTG523)		153K

* Must be completed within 90days of contract implementation.
** Can be cancelled due to abuse.

Some restrictions and conditions apply. Consult the Essential Service agreement terms and conditions for details or contact your Hill-Rom representative. If existing equipment is to be put under contract, a product assessment is required prior to contract start-up to ensure equipment is in good operating condition. If equipment is in need of repair, a quote will be provided. All repairs must be completed prior to contract initiation.