Infomation Technology Solution Services

Professional Clinical Services

Consultation and Site Assessments: Define customer requirements, assess the physical facilities, and review current processes to recommend a system design, implementation plan, and ROI estimation

Training: Your system administrator and power users will be trained and have access to training materials that can be used to rollout training within your organization. This training can be delivered at your site or at the Hill-Rom Corporate Training Center.

Installation Services and Project Management

Project Management: We are a single point of contact who will work closely with your project sponsor to manage the entire implementation process from requirements, installation, configuration, certification, and training.

Installation: We will work hand in hand with your facilities management and staff to provide a turnkey installation of the equipment throughout your facility.

System Configuration: We will configure the server, equipment and application to meet the requirements identified in the Needs Assessment.

System Certification: We will conduct testing on hardware, software, and configuration to ensure the system meets your requirements. This verifies all hardware is connected and operational, all software is configured and functioning.

Extended Service and Support

Extended Service Agreements: Optimize performance and value with a service agreement that meets your needs, from basic software maintenance and support to all-inclusive full service support

Billable Services: Pay as you go for field service labor, parts, technical support, or clinical support